Microsoft Business Contact Manager 2007 (BCM)
Microsoft Office Outlook 2007 with Business Contact Manager offers powerful customer relationship management (CRM) software to improve sales and marketing and deliver a better service to your customers. Business Contact Manager integrates small business contact management with Microsoft Outlook so you work in a familiar environment where you spend most of your work day anyway.

Encompassing Sales, Marketing & Project Management there is no better CRM solution for small business.

Organise All You Customer and Prospect Information In One Place
Easily organise and manage your lead, prospect, customer and contact information in a single place enabling you to be more responsive to your customers throughout the sales process.

Manage & Forecast Sales Leads & Opportunities
Office Outlook 2007 with Business Contact Manager integrates your e-mail, calendar, and customer information so you can easily identify and follow up on opportunities throughout the sales process.

Create & Track Direct Marketing Campaigns
Step-by-step tools walk you through the process of creating, distributing, and tracking personalized marketing campaigns.

Dashboard View of Key Metrics
The fully customizable dashboard provides an overview of your important information to help you make decisions and prioritize tasks.

Forecast Sales and Analyse Data
Choose from an array of customer, lead, and opportunity reports, then sort and filter information to help get a complete picture of your sales pipeline.

Create and Manage Project Information and Tasks
The Business Project feature allows you create, share and track projects and related project tasks all in one place, including attachments, email messages, meetings and notes. This feature also allows you to assign tasks to other users and track them until completion. Making sure your projects come in on time and under budget. A wonderful feature not included in most CRM applications.

Share Information with Multi-User Access
Microsoft's Business Contact Manager uses Microsoft SQL for database storage. Allowing for a secure multi-user environment with centralised data storage. Enabling all sales and marketing staff to access the same information at the same time so they can work together more efficiently.

Stay in Touch When Offline
For those needing access to their customer data while away from the office, there is an offline database that syncs with the main database when you return to the office. Allowing you to work when on the road and all your changes are made available to the rest of the team on your return. This feature also works over a VPN so remote workers and branch offices can all use and share the same data.

Import Contact Information from Other Products
To get up and running quickly, you can easily transfer customer information from other applications into BCM. These include ACT!, Office Excel, Office Word, Office Access and other sources.

Office Versions with BCM
Microsoft Office Outlook 2007 with Business Contact Manager is already included in three of the Microsoft Office suites. They are Microsoft Office Small Business, Office Professional and Office Ultimate. This means you may even have it already and the only cost could be for implementation and training (if required). It is also available on it's own but this option is not as cost effective.